JFATA

Frequently Asked Questions

Find quick answers to common questions about our automation services, support, and capabilities.

What platforms do you work with?

We support Siemens, Allen-Bradley, Mitsubishi, Omron, Delta, and more.

Do you handle onsite commissioning?

Yes. We offer full onsite deployment, testing, and training.

Can you upgrade legacy PLC systems?

Yes, we migrate outdated controllers to modern systems.

Do you offer HMI design services?

Absolutely. We create intuitive and responsive HMI interfaces tailored to your workflow.

What industries do you serve?

We support manufacturing, food processing, packaging, textiles, and more.

Do you provide remote support?

Yes. We offer remote diagnostics, troubleshooting, and updates wherever possible.

What is your typical project timeline?

Project durations vary, but most automation jobs are completed in 2–6 weeks.

Can you integrate different brands in one system?

Yes, we specialize in cross-platform integration to unify systems.

Do you offer training for operators?

Yes, we provide detailed training sessions for operators and maintenance teams.

Is documentation included in your projects?

Yes, we deliver detailed electrical schematics, PLC logic diagrams, and user manuals.

What is your warranty policy?

We offer a 1-year warranty on all our installations and services.

How do I get a quote?

Contact us with your project details, and we’ll provide a customized quote.

Do you support legacy systems?

Yes, we can maintain and upgrade older PLC and HMI systems.

Can you help with compliance?

Absolutely. We ensure all systems meet industry standards and regulations.

What is your payment policy?

We require a deposit to start, with the balance due upon project completion. Payment plans can be arranged.

Do you offer emergency support?

Yes, we provide 24/7 emergency support for critical issues.

Can you assist with system audits?

Yes, we conduct thorough system audits to identify inefficiencies and recommend improvements.

Ready to Automate Smarter?

Let’s discuss your automation challenges. From planning to commissioning, we’re here to help you scale confidently.

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